​At Affordable Living Solutions Company (“we,” “our,” or “us”), we are committed to protecting your privacy as a valued customer and visitor to our website www.affordablelivingsolutionscompany.com.

 

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and respect the confidentiality of all personal information you provide. This policy outlines how we collect, use, and safeguard your information.

​

1. Information We Collect

 

When you visit our website or engage with our products and services, we may collect the following personal information (“Personal Data”):

 

• Name and contact details (e.g., email, phone number, address)

• Company name (if applicable)

• Billing and payment details

• Geographic location and IP address

• Survey responses, enquiries, or support requests

• Comments, testimonials, or messages posted via our website or social media channels

 

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us so we can promptly remove it.

 

You may review, update, or delete your personal information by contacting us or by logging into your customer account (if applicable).

 

 

2. How We Use Your Information

 

We use your Personal Data to deliver and improve our services, including:

 

• Communicating with you about enquiries, quotes, or orders

• Providing customer support and technical assistance

• Processing payments and issuing invoices

• Sending updates, offers, and relevant marketing communications (only if you have opted in)

• Personalising your website and customer experience

• Conducting research and analytics to improve our services

 

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

 

We may also use aggregated, non-identifiable data for business analysis, website improvement, and advertising purposes (e.g., Facebook or Google remarketing).

 

 

3. Storage and Security of Your Information

 

We take reasonable steps to protect your Personal Data from misuse, loss, unauthorised access, or disclosure.

 

• All information is stored on secure servers with password protection and encryption where applicable.

• Payment data is transmitted securely and not stored on our servers.

• Access to customer information is restricted to authorised personnel only.

 

Your data may be transferred or stored on servers located outside Australia. Where this occurs, we ensure adequate privacy protections are in place consistent with Australian law.

 

In the unlikely event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches Scheme.

 

 

4. Cookies and Tracking Technologies

 

Our website uses cookies and pixels to:

 

• Analyse site traffic and performance

• Enable login sessions and user preferences

• Support social media sharing

• Serve personalised ads via third parties (e.g., Facebook, Google Ads)

 

Cookies do not access personal files or information stored on your device. You can manage or disable cookies in your browser settings, although this may affect website functionality.

 

 

5. Sharing Your Information

 

We do not sell, rent, or trade Personal Data to any third party.

We may share limited information with:

 

• Trusted service providers (e.g., web hosting, payment gateways, marketing tools)

• Regulatory bodies or law enforcement where legally required

• Delivery partners or manufacturers (e.g., My Little House and other suppliers) for product fulfilment and warranty purposes

 

All third-party providers are required to comply with strict confidentiality and privacy standards.

 

 

6. Legal Disclosure

 

We may disclose your information where required to comply with laws, regulations, court orders, or government requests, or to protect the rights, safety, and property of Affordable Living Solutions Company, our customers, or the public.

 

In the event of a business sale, merger, or change of ownership, customer information may be transferred to the new entity under confidentiality agreements.

 

 

7. Links to Other Websites

 

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

 

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Updates will be published on this page with a revised “Last Updated” date. Please check back periodically to stay informed.

 

 

9. Contact Us

 

If you have any questions, concerns, or requests regarding your Personal Data or this Privacy Policy, please contact us via:

 

Affordable Living Solutions Company

📧 support@affordablelivingsolutionscompany.com

📞 (Add your preferred contact number)

 

We aim to respond to all enquiries within 48 hours.

 

W